Answer: Sometimes it is difficult to manage an assisted living facility from out of state. You are not there to make sure they do what they say, and, many times, complaints by phone do not have the same effect as you standing there in person. What you need to do is either move your aunt to another facility or find a local advocate to be your clone on the ground. In my practice, we refer families to Geriatric Care Managers (GCMs). These professionals are licensed nurses or social workers who can become involved in a situation and advocate strongly for a loved one. They can cost between $100 to $150 per hour, but are worth every penny, especially in circumstances similar to yours. You can find local geriatric care managers from a local elder law attorney or from elder care resources, such as www.ElderCareMatters.com.
Ben A. Neiburger, JD, CPA
NEIBURGER LAW, LTD.
Elmhurst, Illinois 60126-1438
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